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What is Journey?

Journey is a comprehensive subscription billing and delivery management platform designed for businesses that need recurring revenue management and fulfillment capabilities.

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Built For

E-commerce Subscriptions

Flower subscriptions, meal kits, and recurring deliveries

Non-profit organizations

Membership subscriptions and donation management for clubs and nonprofits

SaaS Businesses

Subscription management and usage tracking

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Key Features

Full subscription lifecycle management including pause, resume, frequency changes, and cart modifications. Support for trial periods, proration, and flexible billing schedules.
Comprehensive delivery scheduling with postal code-based routing, carrier integrations, and fulfillment tracking. Support for delivery windows, packing notes, and route optimization.
Configurable retry logic for failed payments with automatic status transitions. Merchant-specific settings for retry attempts and cancellation timelines.
Built-in customer portal capabilities for subscription management, payment method updates, and delivery scheduling.
Real-time stock tracking with movement history and low-stock alerts. Support for product variations and SKU management.
Flexible discount codes with percentage or fixed amount discounts. Time-based validity and product-specific restrictions.

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Understanding the System

How Subscriptions Work

Learn how multi-frequency subscriptions, delivery scheduling, and customer management work

Payment Processing & Recovery

Understand how payments are collected, retried, and recovered from failed transactions

Customer Self-Service Portal

Empower customers to manage subscriptions, update payments, and track orders

Delivery & Fulfillment

Explore delivery scheduling, cost optimization, and logistics coordination