> ## Documentation Index
> Fetch the complete documentation index at: https://docs.journey.club/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Welcome to Journey - A subscription billing and fulfillment platform for recurring businesses

## What is Journey?

**Journey** is a comprehensive subscription billing and delivery management platform designed for businesses that need recurring revenue management and fulfillment capabilities.

### Built For

<CardGroup cols={3}>
  <Card title="E-commerce Subscriptions" icon="box">
    Flower subscriptions, meal kits, and recurring deliveries
  </Card>

  <Card title="Non-profit organizations" icon="handshake">
    Membership subscriptions and donation management for clubs and nonprofits
  </Card>

  <Card title="SaaS Businesses" icon="laptop-code">
    Subscription management and usage tracking
  </Card>
</CardGroup>

## Key Features

<AccordionGroup>
  <Accordion title="Subscription Management" icon="repeat">
    Full subscription lifecycle management including pause, resume, frequency changes, and cart modifications. Support for trial periods, proration, and flexible billing schedules.
  </Accordion>

  <Accordion title="Delivery & Fulfillment" icon="truck">
    Comprehensive delivery scheduling with postal code-based routing, carrier integrations, and fulfillment tracking. Support for delivery windows, packing notes, and route optimization.
  </Accordion>

  <Accordion title="Automatic Dunning" icon="rotate">
    Configurable retry logic for failed payments with automatic status transitions. Merchant-specific settings for retry attempts and cancellation timelines.
  </Accordion>

  <Accordion title="Customer Self-Service" icon="user">
    Built-in customer portal capabilities for subscription management, payment method updates, and delivery scheduling.
  </Accordion>

  <Accordion title="Inventory Management" icon="boxes-stacked">
    Real-time stock tracking with movement history and low-stock alerts. Support for product variations and SKU management.
  </Accordion>

  <Accordion title="Coupon System" icon="ticket">
    Flexible discount codes with percentage or fixed amount discounts. Time-based validity and product-specific restrictions.
  </Accordion>
</AccordionGroup>

## Understanding the System

<CardGroup cols={2}>
  <Card title="How Subscriptions Work" icon="repeat" href="/subscriptions/subscriptions">
    Learn how multi-frequency subscriptions, delivery scheduling, and customer management work
  </Card>

  <Card title="Payment Processing & Recovery" icon="credit-card" href="/payments/recurring-payments">
    Understand how payments are collected, retried, and recovered from failed transactions
  </Card>

  <Card title="Customer Self-Service Portal" icon="user" href="/customer-engagement/my-pages">
    Empower customers to manage subscriptions, update payments, and track orders
  </Card>

  <Card title="Delivery & Fulfillment" icon="truck" href="/subscriptions/delivery-subscriptions">
    Explore delivery scheduling, cost optimization, and logistics coordination
  </Card>
</CardGroup>